Overview
Our Microsoft Outlook - Level 1 program is designed for students who wish to advance their computer skills by learning to work with Microsoft Outlook. The course is aimed at those who have no or limited experience in Outlook.
Course facilitators are knowledgeable in all levels of Outlook and use the software on a daily basis. You will receive hands-on training by our patient, experienced facilitators and easy to read printed courseware for future reference.
Upon successful completion of the course, participants will be issued with a Certificate of Completion.
Included Topics
Email Concepts
- Etiquette, signatures, viruses
Getting Started with Outlook
- Ribbons, Quick Access Toolbar
- Folders, To Do’s, Mail, Calendar, Tasks
Sending Email
- Creating, proofing, attachments, signatures
Receiving Email
- Previewing, reading, conversation view
- Replying, commenting, navigating
Working with Attachments
- Inserting, attaching, previewing
Flagging Messages
- Adding, sending, reminders
- Removing, quick click flags
Junk Email
- Spamming, phishing and junk
- Marking messages, blocking senders
Working with the Calendar
- Displaying, navigating, changing zones
People
- Creating, entering, editing, viewing
- Inserting, printing, deleting
Tasks
- Creating, changing, sorting, printing
Getting Help
- Accessing, navigating, using Google
- Smart Lookup, printing topics