Microsoft Outlook - Level 1



Our Microsoft Outlook - Level 1 program is designed for students who wish to advance their computer skills by learning to work with Microsoft Outlook. The course is aimed at those who have no or limited experience in Outlook.

Course facilitators are knowledgeable in all levels of Outlook and use the software on a daily basis. You will receive hands-on training by our patient, experienced facilitators and easy to read printed courseware for future reference.

Upon successful completion of the course, participants will be issued with a Certificate of Completion. 

Included Topics

Email Concepts

  • Etiquette, signatures, viruses

Getting Started with Outlook

  • Ribbons, Quick Access Toolbar
  • Folders, To Do’s, Mail, Calendar, Tasks

Sending Email

  • Creating, proofing, attachments, signatures

Receiving Email

  • Previewing, reading, conversation view
  • Replying, commenting, navigating

Working with Attachments

  • Inserting, attaching, previewing

Flagging Messages

  • Adding, sending, reminders
  • Removing, quick click flags

Junk Email

  • Spamming, phishing and junk
  • Marking messages, blocking senders

Working with the Calendar

  • Displaying, navigating, changing zones


  • Creating, entering, editing, viewing
  • Inserting, printing, deleting


  • Creating, changing, sorting, printing

Getting Help

  • Accessing, navigating, using Google
  • Smart Lookup, printing topics


Make It Happen

Dedicated corporate classes may be scheduled, and these may be delivered onsite depending on availability of computers at the client’s premises, or in our training rooms using TMT's student laptops. Please speak to our friendly staff regarding onsite delivery.




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