Overview
Our Microsoft Outlook Level 2 program is designed for students who wish to advance their understanding of Microsoft Outlook.
The course is aimed at those who have basic experience in Outlook.
Course facilitators are knowledgeable in all levels of Outlook and use the software on a daily basis. You will receive hands-on training by our patient, experienced facilitators and easy to read printed courseware for future reference.
Upon successful completion of the course, participants will be issued with a Certificate of Completion.
Included Topics
Editing Messages
- Copying within and between messages
- Removing attachments
Organising Messages
- Moving, copying, deleting, recovering
- Automating using Quick Steps, archiving
Searching
- Search query syntax, search options
Working with Views
- Arranging, changing, sorting, formatting
Colour Categories
- Creating, assigning, finding, removing
Working with Rules
- Creating, selecting, naming
Email Techniques
- Recalling, printing, message formats
- Stationery, themes, voting
Appointments and Events
- Scheduling, recurring appointments
- Categorising, printing, deleting
Scheduling Meetings
- Scheduling, responses, cancelling
- Scheduling assistant, using groups
Managing Contacts
- Pinning, contacting, creating, linking
- Forwarding, groups, deleting
Task Requests
- Creating, responding, completing
Make It Happen
Check our Training Calendar for scheduled course dates. Click 'Enrol Now' to download an enrolment form, fill in and email through to to book your place on the course.
Dedicated corporate classes may be scheduled, and these may be delivered onsite depending on availability of computers at the client’s premises, or in our training rooms using the laptops available at TMT. Please speak to our friendly staff regarding onsite dedicated delivery.