Microsoft Outlook Essentials



Our Microsoft Outlook Essentials program is designed for students who wish to advance their computer skills by learning to work with Microsoft Outlook. The course is aimed at those who have no or limited experience in Outlook.

Course facilitators are knowledgeable in all levels of Outlook and use the software on a daily basis. You will receive hands-on training by our patient, experienced facilitators and easy to read printed courseware for future reference.

Upon successful completion of the course, participants will be issued with a Certificate of Completion. 

Included Topics

Navigating Outlook

  • Basic Outlook concepts and uses
  • Ribbon, Status Bar and Quick Access toolbar
  • Email, Calendar, and Contacts


  • Open Email Messages
  • Reply to and Forward Email Messages
  • Preview and Save Attachments
  • Print a Message
  • Delete a Message
  • Compose a Message
  • Add an Attachment
  • Send a Message (Cc and Bcc)
  • Distribution Lists
  • Storing and Moving Messages


  • Calendar View
  • Print Calendar
  • Schedule and Cancel Meetings
  • Reply to a Meeting Invitation
  • Schedule and Cancel Appointments


  • Add Contacts
  • View and Sort Contacts
  • Work with Contact Groups
  • Print Contacts List
  • Manage Address Book

Using Help

  • Online Help
  • Smart Lookup
  • Tell Me


Make It Happen

Dedicated corporate classes may be scheduled, and these may be delivered onsite depending on availability of computers at the client’s premises, or in our training rooms using TMT's student laptops. Please speak to our friendly staff regarding onsite delivery.




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